Frequently asked questions

Everything you might want to know — orders, delivery, payments, products and the rituals themselves.

Delivery

How long does delivery take?

Nairobi orders arrive within 1–2 days; the rest of Kenya within 2–4 days.

Are your products natural?

Yes — every formula is made by hand in small batches from natural, high-performance botanicals.

How do I pay?

We accept M-PESA and card/bank payments via Paystack at checkout.

Can I return a product?

Unopened products can be returned within 7 days. Reach out and we’ll make it right.